In this article, I answer the most common questions buyers ask before choosing 1-800 Contacts for ordering contact lenses online.
This 1800 Contacts review is based on personal experience. I’ve used the service multiple times over the past few months and also compared it with other online contact lens stores to see where it offers real value and where it may fall short.
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ToggleWhat Is 1-800 Contacts?
1-800 Contacts launched in 1995 and focuses only on selling contact lenses online. Unlike retailers that bundle glasses, eye exams, and accessories, this company keeps its attention on one thing “Contact lenses”.

The store carries lenses from well-known manufacturers such as Acuvue, Air Optix, Biofinity, Clariti, CooperVision, and DAILIES. These brands cover daily, two-week, and monthly replacement schedules, including toric and multifocal lenses.
Their service works best for people who already know their prescription and want a simple way to reorder the same lenses without visiting a physical store.
If you are planning to place your first order, you can also claim the latest 20% off offer using this 1800 contacts discount code to reduce the overall cost.
My Experience With 1-800 Contacts: Is It legit ?
Before using 1-800 Contacts, I spent time ordering contact lenses from a few other online stores to see which one actually delivered on convenience. After several months of using 1-800 Contacts, I found the service consistent and easy to rely on for repeat orders.
Still, it is not flawless, and there are a few areas where it may not suit every buyer. I’ll explain both sides in this review.
What Does 1-800 Contacts Offer?
1-800 Contacts offers a complete set of services that make buying contact lenses online simple, fast, and comfortable for everyday users. Their platform focuses on helping customers find the right lenses, update prescriptions, and stay stocked without stress.
Here is a detailed look at what services they provide:
Large Selection of Contact Lenses
1-800 Contacts carries a wide range of contact lenses from well-known manufacturers. Their catalog includes:
- Daily lenses
- Weekly lenses
- Monthly lenses
- Toric lenses for astigmatism
- Multifocal lenses
- Colored lenses
They focus on offering the same brands customers already use, which makes switching to online ordering much easier.
Easy Prescription Upload and Verification
You can upload a clear photo of your prescription directly to the site. If you prefer, their team can contact your eye doctor to verify the details. This removes extra steps and speeds up the entire checkout process.
Helpful Lens Information and Guides
The website includes simple guides that explain lens types, replacement schedules, care tips and prescription terms. These pages help customers understand what they are buying and how to choose the right lenses for daily comfort.
ExpressExam Online Vision Check
In selected states, 1-800 Contacts offers ExpressExam, which lets users renew an existing contact lens prescription using a phone or computer. It helps people who only need a renewal and do not require an in-person eye health check at that moment.
Fast and Free Standard Shipping
Many orders qualify for free standard shipping. Their large in-stock inventory helps them pack and ship items quickly, so customers receive lenses without long delays.
Price Match Promise
1-800 Contacts also offers a price match promise. If you find the same contacts at a lower price on a valid competitor site and the offer meets their rules, they adjust the price so you get a better deal.
Returns and Exchanges for Unopened Boxes
If your prescription changes, you can return or exchange unopened boxes. This gives new and returning customers a sense of safety when ordering multiple boxes.
Reviews
Here are a few customer thoughts that give you a clear idea of how people feel about 1-800 Contacts and the experience they have while using the service.
Scott’s Review
Scott loved how smoothly his lens replacement was handled and appreciated the fast shipping and easy return process.

Kiersten’s Review
Kiersten found the site easy to use and said the support team helped her fix her order and get the right lenses.

Monique’s Review
Monique praised the service as the best she has ever experienced and said the fast help made her a loyal customer.

Stephanie’s Review
Stephanie shared that every call was helpful, and she likes that she can speak to a real person for quick support.

What Are the Pros and Cons of 1-800 Contacts?
Now that you have a clear idea of how reliable 1800 Contacts is, take a quick look at its pros and cons.
| Pros | Cons |
|---|---|
| Free standard shipping on most orders, which keeps the total cost easy to predict | Not always the lowest list price on every lens brand |
| Large in-stock inventory helps avoid backorders and shipping delays | No in-store pickup for same-day needs |
| Prescription verification is handled by the company, saving time and effort | Best discounts usually depend on promotions |
| Strong reorder tools with reminders and optional scheduled deliveries | |
| Clear pricing shown at checkout with no surprise fees |
Conclusion
In my experience, 1-800 Contacts is worth the money I spend ordering contact lenses online.
From the easy prescription verification to fast shipping and consistent product availability, the service makes reordering lenses simple and reliable. Clear checkout pricing, reorder reminders, and responsive customer support help remove much of the hassle.
While prices are not always the lowest, the convenience and dependability make the cost reasonable. If you are placing your first order, you can also claim the latest 20% off offer using a 1-800 Contacts discount code, which helps reduce the overall cost.
I hope this 1-800 Contacts review helps you decide whether the service is the right fit for your needs.
FAQs on 1800 Contacts Review
Does 1-800 Contacts offer discounts or promo codes?
Yes, you can use current 1-800 Contacts discount offers to save 20% on lenses, and they also run special deals during specific seasons such as Black Friday and Cyber Monday.
What if my prescription changes after ordering?
If your prescription changes, 1-800 Contacts allows you to return or exchange unopened boxes, giving you flexibility if your vision needs change.